Non-Notification Fee Information

To ensure the safety of our children, please use the following method to notify us of changes to your child/ren’s booking, including absences:

  1. Xplor Home App

 

In the event Castle Hill Funhouse is not notified of a child’s absence prior to a booked session of care, a $15.00 non-notification fee is applied to our families’ account, in addition to the session fee.

If you have any questions regarding this procedure, please do not hesitate to talk to one of our friendly supervisors.